Design Pro Agency (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing address

• Payment details (processed securely via third-party services)

b. Project-Related Information

• Design preferences

• Brand guidelines

• Uploaded content or references

c. Non-Personal Information

• Browser type and version

• IP address

• Device type

• Pages visited and time spent

2. How We Use Your Information

Your information is used to:

• Deliver services and customer support

• Process payments and send invoices

• Customize your experience

• Improve website performance and services

• Send newsletters or updates (if opted in)

• Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share data only with:

• Service providers (e.g., payment processors, hosting platforms)

• Legal authorities (if required by law)

• Contractors assisting with project delivery, under confidentiality

4. Cookies & Tracking Technologies

We use cookies and tracking tools (like Google Analytics) to enhance user experience and measure site performance. You can modify cookie settings in your browser.

5. Data Retention

We retain your personal data only as long as necessary to fulfill services and legal obligations, typically for up to 5 years.

6. Data Security

Your information is stored on secure servers. We use SSL encryption, access controls, and best practices to protect your data.

7. Your Rights

You have the right to:

• Access and correct your information

• Request data deletion (where applicable)

• Opt out of email marketing

• File a complaint with a regulatory authority

8. Contact Us

If you have questions or want to exercise your rights, email us at [email protected].